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Privacy Policy

Last updated: January 2025

Introduction

Bubbs & Bites Cafe ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or dine at our cafe.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number when you make a reservation or contact us
  • Communication Data: Messages you send through our contact form or WhatsApp
  • Feedback: Reviews, comments, or other feedback you provide

Information Automatically Collected

When you visit our website, we may automatically collect:

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, time spent on pages, referring website
  • Location Data: General geographic location based on IP address

How We Use Your Information

We use the information we collect to:

  • Process and confirm reservations
  • Respond to your inquiries and provide customer support
  • Send you updates about our menu, events, and promotions (with your consent)
  • Improve our website and services
  • Analyze trends and usage patterns
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our website and business (e.g., website hosting, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition of our business

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate data
  • Withdraw consent for processing
  • Request deletion of your data (subject to legal requirements)

Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, delivery services). We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: bubbsandbites@gmail.com
  • Phone: 012-525 8628
  • Address: 32-1, Jalan PJU 5/11, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia